Frequent Asked Questions

Most jobs are booked within 2 to 3 days. From the time you fill in the form or call, Darcy will be in touch within the hour to lock in a time that works. No waiting weeks, no chasing a tradie who never confirms.

Every job gets a fixed price before any work starts. You will know exactly what you are paying before Darcy picks up a tool. When you fill in the form or call us, Darcy reviews the task, asks for some photos and then either provides a 99% confident price over the phone or organises a complimentary on site inspection. On site we then confirm the price before we touch a tool and communicate clearly exactly what you will be receiving and how it will be done.

You get Darcy every time. Cassa Electrical is owner operated, which means the person who quotes your job is the person who does it. No subcontractors, no surprises.

Most standard residential jobs are quoted and completed within the same week. Larger jobs like full switchboard upgrades or multi-room installations are typically done within 5 to 7 business days of booking.

Yes. Darcy is an A grade electrician and holds an Electrical Contractor licence, REC 37054, issued by Energy Safe Victoria. All work is performed to Australian standards and you receive a Certificate of Electrical Safety on completion.

Every job comes with a Certificate of Electrical Safety, which is a legal requirement for licensed electrical work in Victoria. This protects you as the homeowner and is required for insurance purposes. You will receive yours on the day the job is completed.

Cassa Electrical is based in Wheelers Hill and services the surrounding south east suburbs including Rowville, Glen Waverley, Mulgrave, Clayton, Oakleigh, Mount Waverley, Dandenong, Berwick, and the Mornington Peninsula. CBD jobs are taken on a case by case basis.

Yes. Emergency callouts are available outside standard hours for urgent issues within 20km of Wheelers Hill. Call 0474 632 337 directly. Do not fill in the form for emergencies, call the number.