Privacy Policy – Cassa Electrical

At Cassa Electrical, we are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Phone number

• Email address

• Details about your enquiry or requested services

We may also automatically collect certain information when you visit our website, such as:

• IP address

• Device and browser information

• Pages visited and time spent on our website
   

2. How We Collect Information

We collect your information when you:

• Fill out a contact form on our website

• Call, email, or message us directly

• Request a quote or book a service

• Interact with our website through cookies or tracking tools
   

3. Why We Collect Your Information

We collect personal information to:

• Provide quotes and deliver electrical services

• Communicate with you about your enquiry or job

• Improve our website and customer experience

• Send updates, promotions, or follow-ups (you can opt out anytime)
   

4. How We Store and Use Your Information

Our website is hosted on the Wix.com platform. Your data may be stored through Wix’s secure servers and databases, protected behind firewalls.

We take reasonable steps to ensure your information is secure and only used for business purposes related to our services.

We do not sell or rent your personal information. We may share information with trusted service providers (such as payment processors or analytics tools) where necessary to operate our business.
 

5. Payments

If payments are processed through our website, they are handled by secure payment gateways that comply with industry security standards (PCI-DSS).
 

6. Communication

We may contact you via:

• Phone

• Email

• SMS

This may be for:

• Booking confirmations

• Job updates

• Quotes and invoices

• Follow-ups or feedback

You can opt out of marketing communications at any time.
 

7. Cookies & Tracking

Our website may use cookies and tracking tools (such as analytics services) to improve user experience and understand website performance.

Third-party services (e.g. Google Analytics) may also collect data according to their own privacy policies.
 

8. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

To make a request, contact us using the details below.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.
 

10. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

Email: admin@cassaelectrical.com.au
Phone: 0474 632 337